FAQ

Mission Control: Your FAQ’s Answered

Our plans range from $71 to $150+ per month, depending on:
• How many dogs you have
• How often you’d like service

Most customers pay between $90–130/month for weekly cleanup.
We also offer twice-a-week, bi-weekly, and monthly options — plus add-ons like sanitizing spray and odor control.

We also take the waste away with us at no extra cost to you.

Want exact pricing? Use our instant quote tool here.

At Scoopernova, we’re a premium pooper scooper service, so we go the extra mile—literally! We take the waste with us after every visit, ensuring your yard stays spotless. The waste is responsibly disposed of, following all local laws and regulations. It’s our way of keeping your space clean and the environment cared for!

Owned and led by nurses, we prioritize health and safety. Our team undergoes specialized training to ensure they interact with dogs safely and responsibly. We also use kennel-grade disinfectant to clean our tools and shoes after every visit, preventing the spread of disease or parasites between yards. With Scoopernova, you can trust that your family is in caring and capable hands.

We understand the importance of property safety because we’re homeowners too! All of our staff undergo thorough background checks and training to ensure they respect your space.

After each visit, we secure your property and send you a photo of your locked gate for peace of mind. With Scoopernova, your home is always treated with the utmost care and professionalism.

While you can request schedule changes, we can't always guarantee our availability to match your requested service day. This is because we optimize our routes in order to keep service affordable for all of our customers. As Scoopernova grows, we anticipate offering even greater scheduling flexibility to meet your needs!

We do not provide specific arrival windows, as our routes are automatically optimized the night before service. However, our tech will always send a "mission update" text approximately 30 minutes before arriving, so you’re never caught off guard.

While same-day rescheduling isn’t always possible, we understand life happens—feel free to reach out with special scheduling concerns.

Nope! You don’t need to be home. We only require access to the area to be cleaned. If your dog has aggressive tendencies, we ask that they remain inside during our visit to ensure everyone’s safety.

Yes, as long as they are friendly and comfortable around new people. Our team loves meeting our furry customers! If you'd prefer a meet-and-greet when the tech arrives, just let us know—we’re happy to take the time to introduce ourselves.

In fact, it's our favorite part of the job!

No! Through our convenient customer portal, you can pause, reschedule, or cancel your service anytime.

Yes! Take advantage of our Cosmic Crew Referral Program which offers savings for you, your friends, family, and neighbors!  

Check our website, socials, and blog for seasonal discounts—we love giving you the scoop on stellar savings!

Yes! From deodorizer sprays to full commercial pet waste management, we do more than just scoop. We’re always expanding our services to better serve your pet waste needs. Visit our service page for special add-ons that will take your yard to the next level!

Yes! If you’re in our service area, one of our friendly staff will assess your property and provide a personalized quote and cleanup plan.

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Beamed-Up Piles

Ready To Love Your Yard As Much As You Love Your Dog?

Blast Off With ScooperNova Today!